PROJECTS
Technical Documentation
Blog
This is a blog I created that was published in the STC Notebook.
Content Marketing
These are blogs I created (using Word) as part of the content marketing strategy and plan that I developed to generate enterprise leads.
White Paper
This white paper was part of the content marketing strategy and plan that I created to generate enterprise leads.
Writing Sample Article
This is an article I created using Word in about an hour for a company I was interviewing with. They requested a writing sample from me and told me to choose a topic regarding information security.
Writing Sample Article
This is an article I created using Word in about 3 hours for a company I was interviewing with.
Knowledge base Article
This is a screen shot I captured with Snagit of the Table of Contents I created in a knowledge base (online help) article I wrote for a company using Word. To transfer it to Freshdesk, I had to modify the HTML code.
Knowledge base Article
This is a snippet I captured with Snagit of one of the sections in a knowledge base (online help) article I created for a company.
Software User Instructions
I developed these instructions in Word to aid users with the login process for our cloud-based content management system.
User Guide
I produced these instructions in Word to assist our users with our software.
QA test cases
I created these fake cell phone test cases in Excel for a company as part of my pre-interview process. I didn't even know what a test case was, but with some research and determination, I taught it to myself and created these in about 3 hours.
User Guide
I created these instructions in Word to aid users with creating a new account and redeeming a code for a SaaS program.
Reference Cards
My chiropractor asked me to simplify the owner's manuals of his decompression table and accessories so that his associates would more easily understand how to use them. I suggested we create reference cards for them and created these in PowerPoint.
Instructional Videos
Video Tutorial
I created this tutorial using Screencastify and YouTube to help students and parents login to our CMS called CHARMS.
User Online Help Video
When the students began entering their practice time into CHARMS, I developed this video using Screencastify and YouTube to assist them.
More samples
For more updated samples, please refer to my main website.